Failed delivery
If delivery cannot be completed, contact support and wait for review. We check the order state before deciding whether to retry, pause, or refund.
Refund support
This guide explains the common refund situations for FC coin orders: failed delivery, incorrect account details, duplicate orders, payment checks, and support review.
If delivery cannot be completed, contact support and wait for review. We check the order state before deciding whether to retry, pause, or refund.
If details are wrong, tell support immediately. Incorrect details can prevent delivery and may affect the available outcome.
Choose the right platform and coin amount, read the delivery steps, and ask support if anything is unclear.