Refund support

FC coins refund policy guide for UAE buyers

This guide explains the common refund situations for FC coin orders: failed delivery, incorrect account details, duplicate orders, payment checks, and support review.

Read full refund policy

Failed delivery

If delivery cannot be completed, contact support and wait for review. We check the order state before deciding whether to retry, pause, or refund.

Incorrect details

If details are wrong, tell support immediately. Incorrect details can prevent delivery and may affect the available outcome.

Before ordering

Choose the right platform and coin amount, read the delivery steps, and ask support if anything is unclear.